How to choose the best online school for your child

If you’re uncertain whether online schooling in South Africa is a good option for your child, or which online school will be best for them, this checklist will help.

Before considering an online school, it’s important to consider your child and understand how they prefer to learn. Many children who have been unhappy in a bricks-and-mortar school thrive in an online school. 


Online schooling could, for instance, be a great option for students with learning difficulties who will benefit from having recorded lessons to go back to as often as they need to. Equally, we find that top students love the flexibility to streak ahead and challenge themselves. This is why all Teneo’s live classes are recorded and made available to students so that they can do revision at their own pace – another of the big advantages of online learning.

A checklist for choosing an online school

Whether you’ve decided on a real-time online school with live classes or a flexible programme where students are able to “attend” recorded classes in between other activities, asking these questions will help you to find the best option for your child.

1. Are the teachers qualified and do they receive ongoing training and support?

All teachers at legitimate schools have to be qualified and registered with the South African Council for Educators. Teneo assesses their staff on an ongoing basis by using pre- and post-moderation techniques. This ensures that the desired standards of teaching are maintained. 


When asking about teachers’ credentials, be specific and also check that the school is accredited with credible, legitimate examination boards. Teneo Online School is

registered with three different examination boards: SACAI and IEB for students following the South African curriculum and Pearson Edexcel for those who want to follow the British curriculum. All Teneo schools allow students to achieve the South African Matric NSC certificate and enable them to apply to tertiary institutions in South Africa and abroad.


2. What examples are there to show that the school puts students’ needs first?

When classes are led by qualified teachers and assignments and tests are set and marked by teachers, students will get personal feedback on each lesson and assignment to develop their unique learning pathway.


Communication with parents and students has to be open, regular and easy. As at any other school, online schools provide parents with regular feedback, so that you don’t have to wait until a parents’ meeting to get updates on your child’s progress. There are tools for tracking class attendance and assignment and exam results in real time. Teneo, for instance, has a dashboard where parents can keep track of a child’s progress. Once an account has been created, it can be accessed any time. 


In addition to academic feedback on progress and marks, Teneo schools’ Family Portal allows students and parents to log tickets for technical, academic and general support. This platform ensures that queries are answered as quickly as possible.

3. Aside from classes, how do I know that my child will be cared for?

Ask whether there are live lessons and that recording of these live lessons can be viewed on demand. Live lessons encourage teacher and pupil interaction and develop connections that are essential to learning and social development. If the school has a “cameras on” policy in all classes, as Teneo does, teachers will be able to see students’ body language and look out for changes in their behaviour.


This is just one way in which the best South African online schools can demonstrate that they put students’ intellectual, physical, social and emotional wellbeing first. Without live lessons and recorded lessons delivered by expert teachers, your child may struggle to achieve cognitive, intellectual and academic success. A well-established, well-run school will have the necessary processes, procedures and resources in place to ensure each student’s safety.

4. How does the school measure success?

Do teachers and the school board focus solely on academic marks and a 100% matric pass rate or do they also look beyond that to what is realistic for a student? Will they provide for gifted students to ensure that they remain engaged and challenged? And will they equip your child with more than academic knowledge to help them to grow into a well-rounded adult who can take their place in the world? The best online schools and colleges in South Africa will have addressed these concerns. 

5. Does the school also offer opportunities for social interaction with classmates and for pursuing other interests?

Like online meetings, online classes provide limited interaction with friends. Some online schools therefore offer the same extramural activities as bricks-and-mortar schools, for example, robotics, chess and drama. Others dedicate more time to group projects and virtual study groups.


Recordings of live teaching allow students to follow their interests, whether it’s participating in a sports event or acting in a TV series. In fact, many online school students are athletes, gymnasts, snooker champions and the like, and benefit from being able to study in their own time so that they will have time to also do the things they love. Naturally recorded lessons help all students to do revision when it suits them, even when they are in a different time zone.


In addition to social clubs, all Teneo students are allocated to a Homeroom classroom to meet with the teacher and class twice a week to do fun activities, share knowledge and news, celebrate birthdays or have a general check-in. The school’s community celebrates students as they interact and connect inside and outside the classroom. 

A day in the life of a Grade 12 online high school student.

We asked Cheyenne Victor, one of our online students, how she structures her school day.

Cheyenne Victor is a Grade 12 high school student  and joined Teneo Online School three years ago at the start of Grade 10. 


She is a keen photographer and her Instagram feed is filled with wildlife photos taken in the veld. No wonder, then, that she is going to do a three-year course that combines marine guiding with game-ranging, to pursue her love of wildlife and nature as a career.


As Cheyenne heads towards her matric exams, we asked her about her experience at Teneo and how she structures her school days.

What a school day looks like for Cheyenne

Cheyenne moved to Teneo at the start of her Grade 10 year and registered in Teneo’s live School that has a daily programme of live lessons.


Let’s take a look at what a typical school day looks like for Cheyenne:


6:30 am: Wake up.

7:00 am: Dress, breakfast and get ready. 

7.30 am: Go to sit at my desk, open my calendar on Teneo and put on music to relax. 

7:35 – 7:55 am: Listen to music and jot down important things to do that day.

8:00 am: Attend the first class of the day.

2:15 pm: School’s out!

3 – 4 pm: Go to gym or relax and prepare for the next day.

9 pm: Bedtime.


“Then I start all over again at 6:30 the next morning,” she says.


This timetable evolved as Cheyenne learnt what didn’t work for her. “I don’t think students who are new to online schooling realise it is a strain on your eyes to be in front of a computer all day. When I started at Teneo, I’d be in front of my laptop all the time and didn’t allow myself to take breaks. Although it looks as if I still sit at my desk from 7:30 am until 2:15 pm, I’ve learnt that I have to go outside every now and then to rest my eyes.”


She says she really does go to bed at nine o’clock: “If I don’t get a good night’s sleep, the next day is really tough.” For her, that’s part of the discipline needed to make a success of online schooling. 

Flexibility combined with discipline makes all the difference to the online learning experience

She first saw how online schooling works when visiting a friend during Covid lockdown and therefore had an idea of what to expect: “And yet I was surprised by the extent to which I could determine my own schedule with a routine that works for me.”


“As much as we have timetables, I decide what to do during those periods when I don’t have lessons,” Cheyenne explains. “Most of the time I’d use them to do assignments, but it does break up my day and allow me more free time than I had had in my previous bricks-and-mortar school. I also use this time to chat with friends and have lunch.


“But even so, I have to bite the bullet and accept that I still am in school. You’re forced to be disciplined in an online environment. If you don’t, you won’t get far.”


Much as she understands the importance of discipline, her experience of online schooling has allowed her to fit school into her family’s lifestyle and timetable. Her father works in Zambia where Cheyenne now lives. In the past, his leave didn’t coincide with her school holidays and she either had to either miss out on a family holiday or on school. Now she can do both.


Being in an online eschool also allows her to pursue her photography. “I sell my photographs which I take on our trips to Namibia and Botswana. There is a photo of me with my tablet, attending school while out in the veld.”