Teneo Matric Guarantee · 2027 enrolments
A university pass in Matric. Or your fees back.
You’re all in on your child’s future. So are we.
Join in Grade 8, 9 or 10 in 2027, meet the conditions every term, and if your child doesn’t achieve a Bachelor’s pass, we refund the tuition fees you paid from 2027 to the end of Matric.
Conditions and limits apply. See the terms.
The Smart School System™
A school that notices. And knows how to help.
Most schools discover a learner is struggling too late. The Smart School System™ closes that window: every learner, every subject, every day, with teachers stepping in before a gap compounds.
It’s the reason we can put our fees behind a university pass. We aren’t waiting for the report card to find out.
See the Smart School System™ at workLive learning viewGrade 10 · this week
Live- English78%
- Mathematics52%
- Physical Sciences71%
- Life Sciences83%
Gap found · Tue 09:12
Learner · Teacher · Parent told
Gradient of a straight-line graph: 4 of 5 questions missed in Monday’s homework.
Illustrative example. Not real learner data.
A gap in week 2 shouldn’t wait until week 10.
The same gap, in the same term, at two different schools.
- A typical schoolFound at report time, week 10
- TeneoSpotted same day, closed by week 4
Find the gap
Every lesson, task and test is checked, subject by subject.
Start support
Targeted practice and after-school tutorials from their teacher.
Practise and catch up
A Success Coach checks in, and you get updates.
Check progress
If the next assessment shows the gap is still open, the plan changes.
Eight years, 20,000+ learners, no selective admissions
Independent actuarial analysis of all Teneo learners, 2023 to 2025. Results hold for learners with learning barriers and neurodiversity.
- 61%more likely to pass after two years at Teneo
- 2×as likely to pass after five years
- +25%average marks improvement by Year 4 (+12% in Year 1)
- 95%correlation between engagement points and academic performance
“Detection with accountability produces results. Detection without it produces reports.”
It’s proof that school can be built around your child
5Awards won in 2025 & 2026 plus 6 global finalists
Best Digital Schooling Provider, South Africa
Best Use of Technology, South Africa- Excellence in Digital Education Solutions, South Africa
- Best Institution for Flexible & Remote Learning, South Africa
Best Online & Homeschooling Education Resource
Educational Establishment of the Year- AI Resource in Education
Trendsetter: Smart School System™
The Smart School System™: Closing the Learning Gap at Scale
The Smart School System™: Closing the Learning Gap at Scale
AI Innovation in Education
In one minute
What is the Teneo Matric Guarantee?
The Teneo Matric Guarantee is a promise from Teneo Online School, an online school in South Africa registered with accredited exam boards (IEB and SACAI). If your child joins in Grade 8, 9 or 10 in 2027, meets every qualifying condition until the end of Grade 12 and doesn’t achieve a Bachelor’s pass, Teneo refunds the tuition fees you paid from 2027 to the end of Matric.
- The promise
- A Bachelor’s pass, or your tuition fees back
- Who it’s for
- Grades 8 to 10 in 2027, with classes, IEB or SACAI
- Enrol by
- The end of Term 2, 2027
- What it costs
- Nothing extra. Your fees are the published fees
A university pass, explained
What is a Bachelor’s pass in Matric?
A Bachelor’s pass, often called a university pass, is a National Senior Certificate endorsed for admission to bachelor’s degree studies. It’s the minimum you need to apply for a degree at a South African university. To achieve one, a Grade 12 learner needs:
- 40%or more in their Home Language
- 50%or more in four designated subjects (Life Orientation doesn’t count)
- 30%or more in the language of learning and teaching
- 6 of 7subjects passed in total
The three Matric passes
A Diploma pass opens diploma study and a Higher Certificate pass opens higher certificate courses. The Matric Guarantee is for the Bachelor’s pass, the one that opens degree study.
Universities still set their own bar
Universities and individual courses set their own entry requirements, often an APS score, and places depend on availability. A Bachelor’s pass lets your child apply.
A normal school day
90% attendance. 90% of the work. 90% on time.
That’s what we ask of your child every term. Attending, doing the work and handing it in on time are the habits our results data links most closely to a Bachelor’s pass.
Grade 8, 9 or 10 in 2027, with classes, on IEB or SACAI
- New or existing learners entering Grade 8, 9 or 10 in 2027
- New learners enrolled by the end of Term 2, 2027; existing learners re-enrolled with no break
- Full time, with a full subject load that can lead to a Bachelor’s pass
- IEB or SACAI (National Senior Certificate)
- A learning option with classes: live, recorded or a mix
- Parent accepts the guarantee terms at enrolment
90% attendance, coursework and on-time assessments, every term
- 90% lesson attendance (live, or recorded lessons watched in time)
- 90% of homework, quizzes and coursework completed
- 90% of school-based assessments submitted on time
- Promoted every year, with no break in enrolment
- No subject changes after Grade 10
- Write every final Matric exam paper
- No academic dishonesty, and the fees account kept in good standing
Tuition fees paid from 2027 to the end of Grade 12
- The tuition fees you paid from 2027 to the end of Grade 12, after any discounts, bursaries or credits
- Not included: fees paid before 2027, registration, exam entry and other charges
- Assessed on the first official NSC results; re-marks and supplementary exams don’t count
Claim within 60 days of results, paid within 30 days of approval
- The parent on the account claims on Teneo’s claim form within 60 days of results
- Teneo confirms or declines a complete claim within 30 days
- Approved claims are paid by EFT within 30 days
- First claims: 2029 results (Grade 10 in 2027), 2030 (Grade 9), 2031 (Grade 8)
Miss a condition and only the guarantee stops. Your child keeps their place, teaching, support and fees exactly as before.
Progress over time
Every kind of learner.
Progress that builds.
Chasing better academic performance. Finding their feet. Learning differently. We spot the gaps, start the support and help your child move forward.
Average marks improvement
From their starting point- 20,000+Learners educated since 2018
- 4,000+Matriculants
- Parents rate us excellent on
Registered with the IEB and SACAI, both accredited by Umalusi